ERF Checklist-CUADES413 Develop and extend design skills and practice Learner Guide aggressive or abusive customers SIRXSLS004

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety HLTWHS005 Conduct manual tasks safely BSBWOR301 Organise personal work priorities and development Elective units HLTFSE001 Follow basic food safety practices CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety BSBFLM312 Contribute to team effectiveness BSBINN301 Promote innovation in a team environment BSBCUS301 Deliver and monitor a service to customers If you require RPL Kits with comprehensive benchmarking

Units of competency BSBPEF101 Plan and prepare for work readiness FSKLRG011 Use routine strategies for work-related learning BSBWHS211 Contribute to the health and safety of self and others FSKOCM006 Use oral communication skills to participate in workplace teams If you require RPL Kits with comprehensive benchmarking

install and configure a customer smart technology network ICTTEN415 Install and configure internet protocol TV in a home network If you require RPL Kits with comprehensive benchmarking

Units of competency AURETH012 Service and maintain electrical components in hybrid electric vehicles AURETH010 Diagnose and repair high voltage rechargeable energy storage systems in hybrid electric vehicles AURETH011 Depower and reinitialise hybrid electric vehicles * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-CUADES413 Develop and extend design skills and practice Learner Guide aggressive or abusive customers SIRXSLS004Please contact us for more information!