Unit Knowledge Guide-CHCCSM017 Facilitate and review case management MEM aggressive or abusive customers SIRXSLS004

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) If you require RPL Kits with comprehensive benchmarking

present and debate ideas CUAWHS302 PApply work health and safety practices Elective Units CUAANM301 Create 2D digital animations CUAANM302 Create 3D digital animations CUADIG301 Prepare video assets CUASOU304 Prepare audio assets CUADIG403 Create user interfaces BSBCON401 Work effectively in a business continuity context BSBCRT301 Develop and extend critical and creative thinking skills BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBEBU401 Review and maintain a website If you require RPL Kits with comprehensive benchmarking

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC038 Produce and serve food for buffets SITHCCC042 Prepare food to meet special dietary requirements SITHKOP010 Plan and cost recipes SITXFSA007 Transport and store food SITXWHS006 Identify hazards

Units of competency TAEASS503 Lead assessment validation processes TAEASS502 Design and develop assessment tools TAEASS504 Develop and implement recognition strategies TAEASS501 Provide advanced assessment practice If you require RPL Kits with comprehensive benchmarking

Core units BSBCRT611 Apply critical thinking for complex problem solving BSBLDR601 Lead and manage organisational change BSBLDR602 Provide leadership across the organisation BSBOPS601 Develop and implement business plans BSBSTR601 Manage innovation and continuous improvement Elective units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBPEF501 Manage personal and professional development BSBSTR602 Develop organisational strategies BSBSTR801 Lead innovative thinking and practice If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CHCCSM017 Facilitate and review case management MEM aggressive or abusive customers SIRXSLS004Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner