Unit Knowledge Guide-CPCCBS6108 Process building applications for Class 1 and 10 buildings to 3 storeys MSS Units of competency PSPPCY010 Manage

Units of competency PSPPCY010 Manage policy implementation PSPMGT007 Manage risk BSBMGT605 Provide leadership across the organisation PSPGEN070 Persuade and influence opinion PSPGEN071 Prepare high-level written communication PSPGEN067 Establish and maintain strategic networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Core units UEECD0007 Apply work health and safety regulations

pastries and breads SITHCCC042 Prepare food to meet special dietary requirements SITHCCC043 Work effectively as a cook SITHKOP010 Plan and cost recipes SITHKOP012 Develop recipes for special dietary requirements SITHKOP013 Plan cooking operations SITHKOP015 Design and cost menus SITHPAT016 Produce desserts SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXFSA008 Develop and implement a food safety program SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXINV006 Receive

Units of competency AURTTA006 Inspect and service hydraulic systems AURKTA005 Inspect

Unit Knowledge Guide-CPCCBS6108 Process building applications for Class 1 and 10 buildings to 3 storeys MSS Units of competency PSPPCY010 ManageOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner