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Units of competency PSPPCY010 Manage policy implementation PSPMGT007 Manage risk BSBMGT605 Provide leadership across the organisation PSPGEN070 Persuade and influence opinion PSPGEN071 Prepare high-level written communication PSPGEN067 Establish and maintain strategic networks If you require RPL Kits with comprehensive benchmarking
Core units BSBINM401 Implement workplace information system BSBWHS401 Implement and monitor WHS policies
charge and replace batteries and jump-start vehicles AURSAA001 Process customer complaints in an automotive workplace AURSCA101 Select and supply automotive parts and products AURSCA104 Carry out cash and non-cash payment operations AURVTA001 Prepare vehicles for customer use AURVTG008 Cut and process vehicle and machinery flat laminated glass AURVTG011 Install side vehicle windows * We can develop additional elective units that are not listed on request (Please contact us for further information)
highly familiar factual texts Numeracy (2) VU23577 Recognise and use numbers and money from 50 to 100 for highly familiar activities VU23578 Recognise and use time in highly familiar situations * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency TAESUS501 Analyse and apply sustainability skills to learning programs TAESUS502 Identify and apply current sustainability education principles and practice to learning programs * We can develop additional elective units that are not listed on request (Please contact us for further information)
Self-Study Guide-SITXCCS015 Enhance customer service experiences Ready for sale Units of competency PSPPCY010 ManageOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
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