Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)
secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking
Core units BSBMED301 Interpret and apply medical terminology appropriately CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAHA027 Assist with an allied health program HLTAHA049 Recognise impact of health conditions HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS001 Participate in workplace health and safety Elective units CHCAGE007 Recognise and report risk of falls CHCAGE011 Provide support to people living with dementia CHCCCS002 Assist with movement CHCCCS006 Facilitate individual service planning and delivery CHCCCS020 Respond effectively to behaviours of concern CHCCCS038 Facilitate the empowerment of people receiving support CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking
select and induct staff SITHIND001 Use hygienic practices for hospitality service SITHKOP007 Design and cost menus * We can develop additional elective units that are not listed on request (Please contact us for further information)
set up and test computing devices UEECS0033 Use engineering applications software on personal computers UEECS0032 Support computer hardware and software for engineering applications UEECS0022 Install and configure a client computer operating system and software UEECS0029 Set up and configure basic local area network (LAN) UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation UEECO0015 Provide quotations for installation or service jobs UEECO0017 Source and purchase material/parts for installation or service jobs UEECD0043 Solve problems in direct current circuits UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEEC0003 Assemble and set up basic security systems UEEEC0066 Troubleshoot amplifiers in an electronic apparatus UEEEC0067 Troubleshoot basic amplifier circuits * We can develop additional elective units that are not listed on request (Please contact us for further information)
Self-Study Guide-FWPCOR2204 Follow fire prevention procedures AUR Units of competency BSBTEC202 UseOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the