ERF Checklist-RIIVEH202F Operate a medium vehicle MSL Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBAUD411 Participate in quality audits BSBAUD511 Initiate quality audits BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits Elective units BSBAUD412 Work within compliance frameworks Group A BSBAUD514 Interpret compliance requirements Group A BSBDAT501 Analyse data Group B BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements Group A BSBAUD601 Establish and manage compliance management systems Group A BSBCMM511 Communicate with influence Group B BSBCRT511 Develop critical thinking in others Group B BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking

system and software faults Group C BSBSUS501 Develop workplace policy and procedures for sustainability Group D ICTTEN417 Install

All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector

LLND Applicant Assessment - Qualification-specific ACSF-based assessment tasks

ERF Checklist-RIIVEH202F Operate a medium vehicle MSL Units of competency SIRXSLS001 SellPlease contact us for more information!