Vocational Placement Kit-ICTSS00041 Certified Technician or Technology Specialist - Infrastructure Configuration Skill Set Advanced Diploma Elective units AHCPMG502 Investigate a

Elective units AHCPMG502 Investigate a pest control failure AHCPMG506 Manage the implementation of legislation AHCPMG507 Develope a regional pest management plan AHCPMG508 Develop a system to monitor and evaluate the pest management plan AHCPMG510 Develop a pest survey strategy AHCWHS502 Manage work health and safety processes AHCBUS511 Manage enterprise staff requirements AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

targeted learning support

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAAP001 Recognise healthy body systems HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately BSBWOR301 Organise personal work priorities and development Elective units CHCCCS020 Respond effectively to behaviours of concern CHCCCS026 Transport individuals HLTAIN001 Assist with nursing care in an acute care environment CHCAGE001 Facilitate the empowerment of older people CHCAGE005 Provide support to people living with dementia CHCCCS015 Provide individualised support CHCDIS007 Facilitate the empowerment of people with disability CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-ICTSS00041 Certified Technician or Technology Specialist - Infrastructure Configuration Skill Set Advanced Diploma Elective units AHCPMG502 Investigate aA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.