Learner Resources-ICTSS00092 Technical Help Desk Support Skill Set 22477VIC Core units RIICOM201E Communicate in

Core units RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIRIS301E Apply risk management processes RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIGOV201E Comply with site work processes/procedures RIIERR302E Respond to local emergencies and incidents RIIHAN309F Conduct telescopic materials handler operations RIIHAN311F Conduct operations with integrated tool carrier RIIMCP301D Monitor plant operations for coal preparation RIIERR205D Apply initial response First Aid RIIERR301E Respond to work site incidents TLILIC0006 Licence to operate a bridge and gantry crane TLILIC3018 Licence to drive a multi-combination vehicle If you require RPL Kits with comprehensive benchmarking

Units of competency AHCMDC402 Monitor medicinal cannabis production for compliance and quality AHCMDC401 Apply security measures for medicinal cannabis If you require RPL Kits with comprehensive benchmarking

implementation and monitoring of individual leisure and health programs CHCLAH004 Participate in planning leisure and health programs for clients with complex needs CHCLAH005 Incorporate lifespan development and sociological concepts into leisure and health programming CHCPRP003 Reflect on and improve own professional practice HLTAAP002 Confirm physical health status HLTWHS002 Follow safe work practices for direct client care Elective units CHCCCS031 Provide individualised support CHCAGE011 Provide support to people living with dementia CHCCCS036 Support relationships with carer and family CHCCCS037 Visit client residence CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCHCS001 Provide home and community support services If you require RPL Kits with comprehensive benchmarking

circuits Elective units MEM05001 Perform manual soldering/desoldering - electrical/electronic component MEM05012 Perform routine manual metal arc welding If you require RPL Kits with comprehensive benchmarking

Units of competency SIRCCPM006 Develop a pharmacy product and service range SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Learner Resources-ICTSS00092 Technical Help Desk Support Skill Set 22477VIC Core units RIICOM201E Communicate inOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all